FAQ's

Shipping Information

What are your shipping options and delivery times?

We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Delivery times may vary based on your location.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our shipping policy page for a list of countries we ship to and the corresponding shipping rates.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's tracking page.

Payment Information

Can I cancel or change my order after it's been placed?

If you need to cancel or change your order, please contact our customer service team as soon as possible. We can make changes or cancellations only if the order has not yet been processed for shipping.

What is your return policy?

We accept returns within 30 days of the purchase. Items must be in their original condition and packaging. To initiate a return, please contact our customer service team for a return authorization and instructions.

How long does it take to process a return and refund?

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refund will be issued to your original payment method, and you will receive a confirmation email once the process is complete.

Order & Returns

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.

Is my payment information secure?

Yes, we use secure encryption technology to protect your payment information. Our website is PCI compliant, ensuring that your data is safe and secure.

Can I use multiple payment methods for one order?

At this time, we only accept one payment method per order. Please ensure you have sufficient funds available on the selected payment method before completing your purchase.